There are hundreds of online casinos operating on the internet, but not all of them are trustworthy. The casino blacklist has been created to protect players from fraud, payment delays, and unlicensed operations. Here we explain how such lists work, what warning signs to look out for, and how to check if a casino is safe before registering.
What is a “blacklist” and why is it important?
Sources and criteria (complaints, sanctions, lack of license)
A blacklist is a list of casinos that have received official complaints or violated licensing and consumer protection rules. The main reasons for being on the list include lack of a license, unjustified withdrawal cancellations, and fraudulent bonus terms. Sources include both official regulators (e.g., EMTA, MGA) and community forums and independent monitoring portals.
How the list is updated (dates, references)
Blacklists are updated regularly, usually once a month or quarterly. Reliable sources add reference dates and justifications to each entry, such as “license revoked in December 2024” or “payment issues since March 2025”. It is advisable to check the list before creating any new casino account, as the situation can change quickly.
Typical warning signs
Missing/unclear license, hidden terms
A casino whose website lacks clear information about licensing and the operator is already suspicious. It is also worth noting if vague language is used in the terms or if important rules are hidden in small print. If the footer does not mention a license number or regulatory authority, such a site should be avoided.
Payment delays, unjustified cancellations
One of the most common issues with sites that end up on the blacklist is payment delays or complete cancellations. Some casinos use excuses like “security check” or “identity verification delay,” but in reality, they are avoiding making payments. If customers' money is held up for a long time, it is a serious warning sign.
Excessively aggressive bonuses and unrealistic wagering
If a casino offers unusually high bonuses (e.g., 500% deposit bonus or unlimited cashback), it is likely that the terms are hidden or unattainable. It is also a problem if the wagering requirement exceeds 50x – such offers are often used by fraudulent sites to attract players.
2025 Patterns – Which Brand Types to Avoid
Offshore without oversight (Curacao sub-licenses, etc.)
In 2025, a large portion of problematic casinos are offshore platforms operating under Curacao sub-licenses. These licenses provide minimal protection and lack real oversight. If a website only mentions a “Curacao Master License” without a specific sub-license number and registration link, it is a risk.
“Crypto-only” without transparency, inadequate KYC
Many new “crypto-only” casinos advertise anonymity and fast payments but do not provide transparency or KYC procedures. If the operator does not disclose its location, license, or security standards, there is a risk that it is an unregulated platform where player rights are not protected.
How to check the blacklist before registering
Official registries (EMTA, MGA) and community forums
Before creating an account, check the casino name in the Tax and Customs Board (EMTA) or Malta Gaming Authority registries. Additionally, it is worth reading forums (e.g., AskGamblers, CasinoGuru) where players share their experiences. If you find recurring complaints about payment delays or account blockages, it is better to look for an alternative.
Mini-deposit and test withdrawal method
A safe way to test a casino is to make a small deposit (e.g., €10-20) and then try a mini-withdrawal. If the withdrawal is delayed or unjustified additional checks arise, this indicates potential problems. Such a “test and monitor” method helps avoid larger losses.
What to do if you encounter a problematic casino
Escalating customer support, disputing, complaint channels
If you have already fallen victim to a problematic casino, start with documented communication with customer support. If a solution is not found, file an official complaint with the relevant licensing authority (e.g., EMTA, MGA). You can also contact consumer protection or international mediation portals that help formalize and monitor disputes.
Documents and logs to keep
Always keep payment receipts, email correspondence, chat logs, and screenshots that prove your transactions and agreements. These documents are necessary for filing an official dispute or legal claim. Without evidence, a refund or legal remedy can be difficult.
Summary – Safe Choice Checklist
A reliable casino must have a valid license, a transparent terms page, and prompt payment behavior. Before playing, check lists, test with a small amount, and read other players' experiences. If a casino seems too good to be true, it probably is. A safe gaming experience starts with awareness and verification — ignoring the blacklist can be costly.
Frequently Asked Questions
Is the blacklist official or community-based?
The blacklist can be both official and community-based, depending on the source and compiler.
How to prove that a payment was maliciously delayed?
Malicious payment delay can be proven with payment receipts, dates, and customer support correspondence.
How often are lists updated?
Most lists are updated monthly or quarterly, depending on the arrival of new complaints and decisions.
Is it possible to be removed from the blacklist (and when)?
Yes, removal is possible if the casino corrects violations, obtains a valid license, and proves reliable operation for several months in a row.