To prevent gambling addiction, it is possible in Estonia to restrict oneself through a casino ban or self-exclusion. This measure helps the player to stop, recover, and avoid financial or psychological problems related to gambling. Below we explain how the casino ban works, how to apply for it, and what it means for gaming accounts and balances.
Nature of the Ban
Self-Exclusion vs Official Ban
In Estonia, there are two main restriction mechanisms: self-exclusion and official gambling ban. Self-exclusion is a restriction set at the player's initiative, which usually applies only within the chosen online casino or operator's environment. In contrast, the official casino ban is registered in the Estonian gambling register and applies to all licensed gambling operators in Estonia, both online and land-based.
Scope: Online vs Land-Based
A ban applied through the central register covers both online casinos (e.g., Estonian quick casinos) and physical gaming venues such as gaming halls and sports betting points. When the ban is active, the player cannot log into any Estonian Tax and Customs Board (MTA) licensed casino environment or enter land-based gaming venues.
Application Process
Through the Operator vs Central Register
A casino ban can be set in two ways. The first is directly through a casino operator – for example, some reliable Estonian casinos offer the option to temporarily close the account in their account management. The second and broader option is the state ban, which can be applied for through the Tax and Customs Board. This can be done both digitally in the e-MTA environment and in person at the office.
Required Information and Confirmations
To submit an application, the person must identify themselves using an ID card, Smart-ID, or Mobile-ID. Then, a form is filled out indicating the desired duration of the ban and scope. The MTA generally processes the application within a few working days, and after confirmation, the person is registered officially. The ban cannot be retroactively canceled or submitted on behalf of others.
Duration and Modification
Minimum Times, Extension/Termination
The casino ban is usually imposed for a minimum of 12 months. During this time, it is not possible to cancel or change the ban. After the expiration of the term, the person can submit an application to terminate the ban or, if desired, extend its validity. Many players choose a longer period (e.g., 3 years) to ensure long-term protection.
How to Check the Validity of the Ban
The validity of the casino ban can be checked by logging into the e-MTA portal. There, it is visible whether the person is currently registered and when the ban ends. Additionally, the system automatically notifies if the player attempts to enter any Estonian licensed casino – access is automatically blocked.
Impact on Accounts and Balances
Promotions, Remaining Balance, Withdrawals
When the casino ban is activated, the player's account is closed in all relevant environments. All active bonuses and promotions are automatically canceled. The player's remaining balance does not disappear but is paid out according to the casino's regular rules. If the ban is set officially through the register, creating new accounts or activating existing ones is not allowed until the ban expires.
It is important to know that the casino ban does not affect the outcomes of bets already made or previously won amounts. If the player has active disputes, they will be resolved in the usual manner. The purpose of the ban is to ensure the player's financial and mental safety, not to punish them for past decisions.
Summary: In Estonia, the casino ban is an effective and official measure that helps prevent gambling addiction. The application process is simple and accessible to everyone through the MTA. During the ban, participation in any gambling is not allowed, but remaining balances can be withdrawn. If you need more information, we recommend visiting the Tax and Customs Board or Kasiinoekspert.ee portal, which has additional information on responsible gaming.
Korduma Kippuvad Küsimused
Is the ban irreversible until the end of the term?
Yes, the ban is irreversible until the end of its validity and cannot be canceled before the deadline.
Does the ban cancel existing bonuses?
Yes, active bonuses and promotions are canceled, but the balance on the account is paid out according to regular rules.
Does the ban apply to all operators?
Yes, the official registry ban applies to all online and land-based operators licensed in Estonia.
How to return after the ban ends?
After the ban ends, you can terminate the ban in e-MTA and then reopen the account(s) following the operator's regular verification procedures.
