In Estonia, players have the option to self-exclude from gambling to avoid excessive play and related problems. The casino ban is an official mechanism that helps maintain control over one's gambling habits. Below, we explain what a casino ban is, how it works, and what impact it may have on the player.
What is a casino ban?
Legal Background and Purpose (Responsible Gambling)
The casino ban is a measure derived from the Estonian Gambling Act, aimed at protecting individuals from gambling addiction and excessive play. It is managed by the Estonian Tax and Customs Board (EMTA), which maintains a registry of individuals who have voluntarily excluded themselves from gambling. This system supports responsible gambling and helps prevent economic and social consequences.
Who can apply for a ban and under what conditions?
A casino ban can be imposed by any adult person who wishes to limit their participation in gambling. The ban applies only to the applicant themselves – it cannot be imposed on behalf of another person. The player can specify how long the restriction will last, typically from 6 months to 3 years. The ban takes effect immediately after registration and cannot be terminated before the end of the specified period.
How the ban works in practice
Scope of the ban: online vs land-based casinos
The casino ban applies to all gambling operators licensed in Estonia. This means that both online casinos and land-based gaming halls are required to check if a player has self-excluded. If a person is in the registry, they must not be allowed to participate in any games or make deposits. However, the ban does not cover, for example, foreign or unlicensed websites, which are not monitored by Estonian authorities.
Duration of the ban and self-exclusion mechanism
The player chooses the duration of the ban, but once the restriction is imposed, it cannot be canceled before the end of the designated period. This is the principle of the self-exclusion mechanism – to give the player the opportunity to take responsibility for themselves and avoid impulsive returns to gambling. After the period ends, a new application must be submitted if the player wishes to remove or extend the restriction.
How to apply for or manage bans
Official channels (operator, remote gambling registry)
The casino ban can be applied for most conveniently through the EMTA e-services environment (e-MTA). Alternatively, one can also visit the EMTA service office in person. Some land-based casinos also assist in filling out the application and officially submitting it to the registry. All licensed operators in Estonia are required to check this registry before allowing a player to participate.
Extending, shortening, or canceling the ban
When the designated period ends, the player can submit a request to cancel or extend the ban. The restriction cannot be changed before the deadline. In the future, Estonian legislation may allow family members or authorities to initiate a ban, but currently, it is strictly a personal decision. Any changes are made through the EMTA and usually take effect within a few working days.
Impact on accounts, bonuses, and withdrawals
Ongoing promotions, remaining balance, and withdrawal process
When a casino ban is imposed, access to all games and promotions is suspended. The money in the account does not disappear – the player has the right to request a withdrawal of their remaining balance. However, bonuses and loyalty programs become invalid, and new promotions cannot be used until the restriction is lifted. Withdrawals are usually made through the same channels used for deposits.
Consequences of violations (account closure, disputes)
If an operator allows a player to gamble during the ban, it constitutes a violation of the law, and the player may file a complaint with the Consumer Protection and Technical Regulatory Authority. A violation may lead to the closure of the player's account and the cancellation of bonus rights. All licensed casinos in Estonia must adhere to the existing self-exclusion registry and ensure that banned individuals cannot access the system.
Help and counseling
Support lines, counseling services, debt assistance contacts
Several organizations operate in Estonia that provide support to individuals with gambling addiction. For example, the Gambling Addiction Counseling Center offers free counseling and information on support groups. There are also anonymous support lines and psychological assistance available 24/7. If issues are related to finances, one can contact a local government debt advisor who can help create a payment plan and avoid further difficulties.
Summary – is the ban the right step?
A casino ban is a practical and effective solution for those who feel that gambling has begun to dominate their lives. Although it is not a definitive solution to addiction, the ban gives the player the opportunity to take a break, restore financial stability, and seek professional help if needed. The system in Estonia is well-regulated and easy to use, making it an important step towards a more responsible life.
Frequently Asked Questions
Is the ban irreversible during the validity period?
Yes, the ban is irreversible until the end of the designated validity period and cannot be canceled before the deadline.
What happens to my account balance when the ban is activated?
When the ban is activated, your account balance remains intact, and you can withdraw it, but you cannot place new bets.
Does the ban apply to all operators?
Yes, the ban applies to all licensed gambling operators in Estonia, both online and land-based casinos.
How does returning to play work after the ban ends?
After the ban ends, the player can submit a request to the EMTA to lift the ban and return to playing.
